fashion - homewares - furniture

Online Returns Policy

We hope you are happy with your purchase from Millar and More; however if something is not right, simply email us at thegirls@millarandmore.com.au and we can organise an RA# (Return Authorisation), which you will need to include with your return. The customer is responsible for shipping charges associated with returns for change of mind, incorrect size etc.
Your return must be processed within 14 days of the purchase date and your item(s) must be unused with all packaging and tags intact. Sale Items are sold as final sale and are not eligible for return for change of mind or incorrect size (as per Fair Trading Guidelines).
In the unlikely event of a faulty item, we are happy to offer a refund or exchange if you notify us by email at thegirls@millarandmore.com.au with an image of the fault within 14 days of purchase where the item/s:
• have a basic, serious fault that was not known at the time of purchase
• does not do the job that you were led to believe it would do
• does not match the sample you were shown, or
• does not fit the description
The item(s) must be in original packaging and in an unused condition.
If you have a query in relation to our service or products, please contact us and we will get back to you as soon as possible. We will aim to respond to all inquiries within 48 hours. Once we have contacted you, we will keep you informed of the progress of your inquiry and aim to have it resolved within 5 working days.
Further information on Refund Policies may be found on the NSW Government Department of Commerce, Office of Fair Trading's Website at: 

http://www.fairtrading.nsw.gov.au/biz_res/ftweb/ShoppingMate/refunds/#refunds